Help centre
How can we help?
Start with the common questions below. If you still need a hand, send us a message and we'll get back to you.
How do I join MyRangManch?+
Tap Join and pick whether you're an artist or a hirer. You'll verify your email or phone with a one-time code, then build your profile. Artists and hirers use separate accounts, so the same email can back one of each.
Why do hirers need to be verified?+
Hirers submit a government ID for a quick manual check before they can post opportunities or message talent. It usually takes about 48 hours and keeps the platform trustworthy for artists.
How does hiring work?+
Hirers post an opportunity, artists apply with exactly what the role asks for, and hirers shortlist and mark who they've hired. Hirers can also hire an artist directly from their profile.
Who can leave a review?+
Reviews are hirer to artist and only after a real hire, so ratings reflect actual work rather than anonymous opinions. An artist can dispute a review, which sends it to our team.
Is there any payment on the platform?+
No. MyRangManch is about discovery and connection. Pay is shown for information only, and the two sides settle terms directly once they connect.
How is my ID kept safe?+
ID documents are stored in a private, encrypted vault and are only ever seen by an admin during verification. The document is never shown publicly or shared.
Still need help?
Send us your question and we'll reply by email.